About
Divya Mahajan is a Software Development Engineer at Amazon Alexa, where she builds production-grade agentic AI and LLM systems at scale. Her work sits at the intersection of conversational AI, agentic automation, and reliable system design, with a focus on accuracy, observability, and production readiness. She has led the development of LLM evaluation pipelines, prompt optimization strategies, and multi-turn agent workflows that serve Alexa+ users. Beyond her core role, Divya actively explores agentic automation and designs workflows, including multi-agent systems. Divya has won multiple AI hackathons, spoken at AI conferences, and mentors the next generation of engineers in agentic system design. With more than eight years of experience across enterprise systems and conversational AI, she brings a practical, engineering-first perspective to building AI that works in real-world production environments.