About
Jenny Patchen is Senior Director of Shared Platforms & Services at Levi Strauss & Co., where she leads the teams powering engineering excellence across Developer Velocity, Enterprise Integrations, Quality Engineering, Release Management, and Observability. Her work sits at the intersection of platform engineering and organizational transformation, with a focus on scaling AI as a core enterprise capability through a unified approach that combines platform infrastructure with the process and cultural changes needed to make it stick. With 14 years of experience in retail technology, Jenny has built and led engineering and product teams across e-commerce, retail, and wholesale channels at Levi’s, and previously at Gap Inc., American Giant, and Timbuk2. She brings a practitioner’s perspective on what it takes to move AI from experimentation to enterprise scale and the capabilities engineering organizations need to get there.